For ages 21+

Responsible Gaming
Commitment

At bedjee, entertainment comes first — not addiction. Set your own limits, stay safe, and enjoy gaming with a clear mind.

Our Responsibility

bedjee is a trusted platform for online gaming enthusiasts in Bangladesh. We believe responsible gaming is not just a rule — it is part of our culture. Our goal is to ensure that every player can enjoy gaming with peace of mind.

Online betting and casino gaming is an entertainment activity. However, for some people it can sometimes become a problem. That is why bedjee encourages every user to understand their own gaming behaviour and seek support when needed.

On this page you will learn how to set deposit limits, use self-exclusion, take a time-out, and use our support services for responsible gaming.

For ages 21 and above only

Safe Gaming Tools

bedjee gives you full control over your own gaming. Use the tools below to keep your gaming experience within limits.

Set Deposit Limits

Set in advance how much money you will deposit each day, each week, or each month. Once set, reducing the limit takes effect immediately; if you want to increase it, you must wait 24 hours.

Time-Out Feature

If you want to take a short break, you can temporarily pause your account for 24 hours up to 30 days. During this time you will not be able to log in or place bets, but you can still withdraw money.

Self-Exclusion

If you feel that gaming is having a significant impact on your life, you can close your account completely for 6 months up to 5 years. This decision cannot easily be reversed.

Set a Loss Limit

Set a limit on how much loss you can accept within a given period. Once the limit is reached, the system will automatically stop you from placing further bets.

Reality Check Reminder

A notice will appear at regular intervals to let you know how long you have been playing and how much you have wagered. This is a simple way to stay aware.

Transaction History

You can view the complete history of all your deposits, withdrawals, and bets at any time. This is an important tool for understanding your own gaming patterns.

Ask Yourself

Is gaming causing problems in your life? Answer the questions below honestly.

Are you spending more than your set budget and regretting it afterwards?

Are you repeatedly betting more to try to recover money you have lost?

Are you lying about your gaming or hiding it from family and friends?

Are you prioritising gaming over sleep, eating, or work?

Are you relying on gaming winnings to cover daily expenses or repay debts?

Do you feel restless or irritable when you are not gaming?

If the answer to one or more of the above questions is "yes", please contact our 24/7 live chat support. We will help you take the right steps.

6 Tips for Healthy Gaming

Set Your Budget in Advance

Decide how much you will spend before you start playing. Never exceed this budget. Only use money set aside for entertainment when gaming.

Respect Your Time Limits

Decide in advance how long you will play each day and set an alarm. Playing for long stretches at a time reduces your judgement.

Do Not Chase Losses

If you lose, do not try to make it back by placing more bets. This leads to even greater losses.

Do Not Play on Impulse

Avoid gaming when you are under stress, feeling sad, or angry. It is hard to make good decisions when you are emotional.

Do Not Make Gaming Your Only Entertainment

Spend time with family, friends, sports, and other hobbies. Gaming should be a small part of life.

Take regular breaks

Take at least a 10–15 minute break every hour. Get up, walk around, drink some water. It is easier to make decisions with a fresh mind.

21+ Age Policy

bedjee is for individuals aged 21 and above only. Opening an account and gaming by minors is strictly prohibited. Age is verified at the time of registration.

If anyone under 18 lives in your home, make sure they cannot access your account. Use a strong password and do not share it with anyone.

If you suspect a minor is using your account, notify us via live chat immediately. We will take action right away.

Important: To open an account or play games at bedjee, you must be 21 or older. If age verification fails, the account will be closed and any deposited funds will be returned.

Contact Us for Support

We are always here for you

Speak to us directly for any questions or concerns related to responsible gaming.

24/7 Live Chat
Chat with us directly in Bengali at any time. Our support team is always ready.

Email Support
[email protected] — Send any responsible gaming requests here.

Self-Exclusion Request
Let us know via live chat or email — we will arrange account closure within 2 hours.

Support Hours
24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6).

Responsible Gaming — Common Questions

Go to your account settings and click on the "Responsible Gaming" option. There you can set a daily, weekly, or monthly deposit limit. Reducing the limit takes effect immediately. If you want to increase the limit, you will need to wait 24 hours.

You can choose the duration of self-exclusion yourself — from 6 months up to 5 years. Your account cannot be reactivated before the period ends. If you want to close your account permanently, that option is also available. Contact us via live chat to make this decision.

Yes. You cannot place new bets during a time-out, but you can withdraw the balance in your account. Withdrawals typically take 10–45 minutes.

Contact our 24/7 live chat immediately. We will secure the account right away. In addition, change your password and make sure no one else knows your account details.

Yes. In the "Transaction History" section of your account settings, you can view the full details of all your deposits, withdrawals, bets, and winnings. This information helps you understand your own gaming habits and make decisions when needed.

Not at all. Setting deposit limits, time-out, self-exclusion, and live chat support are completely free. These are part of bedjee's core services.