bedjee Privacy Policy —
Your Information Is Our Responsibility

This privacy policy applies to the bedjee platform and its related services. When you register on bedjee, use our services or visit our website, you agree to the terms of this privacy policy. We take the protection of your personal information very seriously and commit to maintaining the highest security standards.

bedjee operates as a safe and reliable platform for the online gaming community in Bangladesh. Our privacy policy will give you a clear understanding of what information we collect, how it is used and what your rights are.

We collect various types of information to provide and improve the services of the bedjee platform. A detailed description of the information collected is given below:

1.1 Personal Identification Information

Information you provide directly during registration and account verification:

• Full name and date of birth (for age verification — for users aged 21+ only)
• Email address and mobile number
• National ID card or passport details (where applicable)
• Bank account or mobile banking details (bKash, Nagad, Rocket, Upay)
• Address and location details

1.2 Automatically Collected Technical Information

When you use the bedjee platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system and device model
• Session duration, login history and platform usage patterns
• Information obtained through cookies and similar tracking technologies

1.3 Transaction-Related Information

To manage your financial activity, we retain records of deposits and withdrawals, betting history and bonus usage information.

bedjee uses your information only for legitimate and necessary purposes. We process your information for the reasons listed below:

2.1 Service Delivery and Operations

• Ensuring account creation, verification and secure management
• Processing deposits, withdrawals and transactions — minimum deposit ৳500, minimum withdrawal ৳800
• Managing bonuses, cashback and VIP benefits
• Providing customer support — 24/7 Bengali live chat

2.2 Security and Compliance

• Preventing fraud and unauthorized access
• Age verification (service for users aged 21+ only)
• Implementing responsible gaming policy
• Meeting legal obligations

2.3 Service Improvement

• Analyzing user experience to improve the platform
• Identifying and resolving technical issues
• Testing new games and features

bedjee does not generally disclose your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Payment Processors

To complete your deposit and withdrawal processes, we exchange the necessary information with bKash, Nagad, Rocket, Upay and bank transfer services. These third parties operate under their own privacy policies.

3.2 Legal Obligations

We may be required to disclose information under a court order, a lawful request from a law enforcement agency or applicable legal provisions. In such cases we provide only the minimum information necessary.

3.3 Technology Service Providers

We work with trusted technology partners to operate the platform. They may access only the information necessary to carry out their assigned responsibilities and are bound by confidentiality agreements.

3.4 Business Changes

In the event of a company merger, acquisition or asset sale, your information may be transferred. However, in such cases the new owner will be required to maintain the same or higher privacy standards.

bedjee follows the highest industry security standards to protect your personal and financial information. Our security measures are described below:

4.1 Technical Security

• SSL/TLS Encryption: All communication between your browser and our servers is protected by high-grade encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Secure Payment Gateway: All financial transactions are processed through secure payment channels.
• Firewall and Intrusion Detection: Advanced security measures are in place to prevent unauthorized access.

4.2 Administrative Security

• Only authorized staff can access personal information.
• All staff are trained on privacy and data protection.
• Regular security assessments and audits are conducted.

4.3 Response to Security Breaches

If a data breach is detected, bedjee will take immediate action and notify affected users as quickly as possible. Relevant authorities will also be informed if necessary.

bedjee uses cookies and similar technologies to improve your user experience and maintain the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Essential for login sessions and account security — the service will not work without these.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Analyze usage patterns to improve the platform.

5.2 Cookie Control

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect your ability to use the platform's services.

bedjee retains your personal information only for as long as necessary. The retention period is determined based on the type of information and legal requirements:

• Account Information: For the duration the account is active and for the period required by applicable law after closure.
• Transaction Records: Financial records may be retained for an extended period to meet legal obligations.
• Communication Records: Customer support communications are kept for a reasonable period after the review need is met.
• Technical Logs: Deleted after security and operational needs are fulfilled.

When information is no longer legally required or its specific purpose has been fulfilled, it is securely deleted or anonymized.

bedjee respects your rights over your personal information. You have the following rights:

7.1 Right of Access

You may request a copy of the personal information we hold about you.

7.2 Right of Rectification

If your information is incorrect or incomplete, you can let us know to have it corrected. Many details can be updated directly from your account settings.

7.3 Right of Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

7.4 Right to Object to Processing

In some circumstances you may object to the processing of your information. Please note that this may affect our ability to provide services to you.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us:

We will process your request within a reasonable time and take the necessary steps after verifying your identity.

bedjee strictly does not provide services to persons under the age of 21. The platform is for users aged 21+ only. We do not intentionally collect any information from minors.

Age verification during registration is mandatory. If it is proven that a minor has registered by mistake, their account will be closed immediately and the related information will be deleted.

The bedjee platform may have connections with certain third-party payment services and technology partners. These third parties have their own privacy policies for which bedjee is not responsible.

Payment service providers (bKash, Nagad, Rocket, Upay, banks) handle your transaction information in accordance with their own policies. It is recommended that you read the privacy policy of the relevant service before making a transaction.

bedjee reserves the right to update this privacy policy as needed. This policy may be revised due to changes in services, new legal requirements or technological developments.

10.1 Notification of Changes

For significant changes, we will notify you at your registered email address or via the platform. The date of change will always be noted at the top of the page in the "Last Updated" section.

10.2 Meaning of Continued Use

Continuing to use the bedjee platform after an update indicates that you have accepted the revised privacy policy. If you object to the new policy, please contact us to close your account.

If you have any questions, concerns or requests regarding this privacy policy, please contact our support team. We provide 24/7 support in Bengali.

For more information you can read our FAQ page, Terms and Conditions and Responsible Gaming Guidelines.